How it works

Getting your laundry back takes four simple steps.

  1. Step 1

    Report your lost item

    Tell us what went missing — the type, colour, size and when you last had it. Add a photo if you have one.

  2. Step 2

    Browse items found by the laundry team

    Every unclaimed item we find is posted in the gallery with photos and details, so you can look for yours.

  3. Step 3

    Claim an item if you recognise it

    Submit a quick claim with your name and room number, plus anything that helps us confirm it's yours.

  4. Step 4

    We verify and return it

    Our laundry staff review the claim, match it with your report, and return the item to the correct resident.

Your privacy

Resident names, room numbers and contact details are never displayed publicly. The found items gallery only shows the item itself — photo, type, colour, brand, size, fabric and the date it was found. Only our laundry staff can see who reported or claimed an item.